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Video Library

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Indexing Monday as a Content Source

In this course, learn how to configure Monday.com as a content source in SearchUnify. Through a real-world scenario, follow Alex, a SearchUnify admin, as he navigates the process of establishing a connection, setting up crawl frequencies, and selecting content types for indexing. This course will equip you with the knowledge to effectively integrate Monday.com into your search ecosystem.

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Indexing RSS Feeds as a Content Source

In this course, you’ll learn how to configure RSS feeds as a content source in SearchUnify. You'll master setting up connections, crawl frequencies, and indexing relevant content fields like titles, descriptions, and links. Through a real-world scenario, you’ll also troubleshoot common challenges, ensuring that new RSS feed content is seamlessly indexed for searchability.

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Indexing Salesforce as a Content Source

In this course, you will learn how to seamlessly index Salesforce as a content source for your business in a step-by-step video tutorial. Gain practical insights into the integration process, ensuring efficient access to Salesforce data within your search platform.

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Indexing ServiceNow as a Content Source

Learn how to seamlessly integrate ServiceNow as a content source in SearchUnify with our expert-led course. Designed for SearchUnify administrators, this course guides you through the entire process, from setting up connections to performing initial crawls and configuring content fields. By the end of the course, you’ll know how to enhance your organization’s search capabilities by indexing incidents, knowledge articles, and knowledge questions from ServiceNow.

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Indexing Sharepoint as a Content Source

Learn how to seamlessly integrate SharePoint as a content source in SearchUnify by following a detailed step-by-step process. This course, featuring Alex, a SearchUnify admin, guides you through establishing connections, setting up crawl frequencies, defining content fields, and troubleshooting common issues. Perfect for admins looking to optimize SharePoint integration for enhanced search and indexing capabilities.

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Indexing Skilljar as a Content Source in SearchUnify

In this course, you'll learn how to integrate Skilljar as a content source in SearchUnify. Follow Alex, the SearchUnify admin, as he configures Skilljar LMS to ensure that all stored data is effectively indexed and searchable. The course covers establishing connections, setting crawl frequencies, selecting fields, and using advanced features like Find and Replace for optimal content indexing.

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Indexing Slack as a Content Source

Unlock the power to search public and private Slack conversations directly from your SearchUnify search client by integrating Slack as a content source. This course guides you through the setup process, ensuring comprehensive indexing of Slack messages and enhancing data accessibility. Learn how to configure crawl frequencies, select channels, and enable event subscriptions for real-time updates.

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Indexing Website as a Content Source

Learn how to seamlessly integrate your website's data into SearchUnify for enhanced search capabilities. This course guides you through the process of setting up your website as a content source, configuring crawl frequencies, and indexing specific sections or pages. Enhance user experience by efficiently managing and indexing website content.

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Indexing Zendesk as a Content Source

Explore how to effortlessly add Zendesk as a content source in SearchUnify and index posts, articles, and tickets stored in your Zendesk instance through this informative video tutorial. Gain valuable insights into the integration process, enabling efficient access to Zendesk content within the SearchUnify platform.

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Indexing Zoomin as a Content Source

This course, "Indexing Zoomin as a Content Source in SearchUnify," guides users through the process of integrating Zoomin with the SearchUnify platform to make Zoomin-stored documentation searchable. Participants will learn how to configure connections, set up crawl frequencies, select content types, and use advanced features like the "Find and Replace" tool. By the end, users will understand how to optimize Zoomin content for better search results.

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Moodle as a content Source

Learn how to integrate Moodle as a content source within SearchUnify to enhance search capabilities and user experience. This article provides a detailed, step-by-step guide on setting up Moodle, configuring crawl frequencies, and customizing search parameters.

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Utilize Thought Industries as a Content Source

Learn how to seamlessly index Thought Industries as a content source with SearchUnify. This course guides you through the process, from establishing connections to setting up crawl frequencies and selecting fields for indexing. Users will gain insights into optimizing their search capabilities, ensuring all indexed files are accessible, and configuring crawl settings effectively.

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Introduction to SearchUnify

Embark on a journey to explore the world of Cognitive Search with this course on SearchUnify. Gain a deep understanding of SearchUnify's core functionality, terminology, and how to navigate your instance effectively. Whether you're new to SearchUnify or seeking to enhance your understanding, this course is designed to equip you with the knowledge needed to leverage the power of Cognitive Search.

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Knowbler - Admin Panel

Explore the Knowbler Admin Panel module, offering an introduction to Knowbler's essential features such as the Home & Clients Tab, Analytics, Advanced Settings, Administration, and Large Language Model. Gain a comprehensive understanding of Knowbler's administrative capabilities in a concise overview.

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Knowbler Microsoft

Embark on a journey through Knowbler in Microsoft Dynamics with detailed lessons on configuring and installing the platform. Explore the unique capabilities tailored for agents and its seamless integration within the Microsoft Dynamics ecosystem.

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Knowbler – Salesforce

This course provides a comprehensive overview of Knowbler, covering its essential features and functionalities. Users will learn how to configure Knowbler, install it in various platforms, and explore its capabilities for improving customer service.

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Knowbler – Zendesk

Start your journey with the Knowbler for Zendesk module. Master the essentials, from setting up and installing Knowbler in Zendesk, to exploring its agent-centric features seamlessly integrated within the Zendesk platform.

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NLP

In the Natural Language Processing (NLP) Manager course by SearchUnify, users will delve into the intricacies of NLP features aimed at enhancing the user experience. Through comprehensive lessons, participants will gain a deep understanding of various NLP techniques and tools provided by SearchUnify. From sentiment analysis to entity recognition, users will learn how to leverage these features effectively to optimize search results, improve user interactions, and ultimately enhance the overall user experience on their platform.

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Basic of Search Analytics

Unlock the potential of Search Analytics Reports to enhance your search client's performance, identify knowledge base gaps, and analyze search behavior. This personalized and dynamic module, The Basics of Search Analytics, is designed to equip you with the essential skills needed to navigate and utilize Search Analytics effectively. Gain insights into search behavior analytics and learn strategies to optimize search performance for an exceptional SearchUnify user experience.

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Content Gap Analysis

Explore Content Gap Analysis detailed Reports in this lesson, uncovering insights to optimize your search client's content. Discover key metrics such as Searches with No Clicks and Sessions with Unsuccessful Searches, crucial for enhancing user experience.

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