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Knowbler Augumenting Knowledge Workflows and Elevating Support Outcomes for Syntellis
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Description
Discover how Knowbler enhances knowledge workflows and improves support outcomes. This video features conversations with Syntellis’s customer support team, demonstrating how Knowbler has made it easier for them to efficiently create, publish, and attach articles.
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Leveraging LLM Applications for Online Communities - Brian Oblinger
Learn from Brian Oblinger about leveraging LLM applications to enhance online communities. In this video, he discusses the benefits and practical applications of large language models (LLMs) in community management and engagement. Users will gain insights into how LLMs can transform community interactions and drive growth.
SUVA Chronicles: Deep dive into the next generation of Virtual Assistants
Dive deep into the future of virtual assistants with SUVA Chronicles. In this video course, users will see in-depth analysis of the next generation of virtual assistants, their capabilities, and potential impact. Users will also learn about advanced features and the evolving role of virtual assistants in various sectors.
Understanding Agentic AI: The Engine Behind Intelligent Support Automation
Discover how Agentic AI is redefining enterprise support automation by cutting resolution time, enhancing CX, and enabling proactive problem-solving at scale. Read on to know how SearchUnify makes it real.
Agentic AI: Top Use Cases for Smarter Customer Service
Discover how agentic AI transforms customer service with proactive support, end-to-end resolution, and intelligent automation. Explore Real-world use cases.
Indexing Stack Overflow as a content source
content sources
Learn to index Stack Overflow questions into SearchUnify. Step-by-step guide covering API field mapping, content source setup, and search optimization.
Indexing Higher Logic Thrive as a Content
content, content sources
Index Higher Logic Thrive communities in SearchUnify. Configure webhooks, set crawl frequencies, and enable instant community knowledge base searchability.
Decoding How SearchUnify Is Powering Smarter AI with MCP
Understand how Model Context Protocol (MCP) powers SearchUnify's agentic AI. Explore MCP integration, enterprise system connectivity, and intelligent automation.
MCP in Action: Real-World Use Cases with SearchUnify’s Agentic AI Solutions
Explore real-world use cases of Agentic AI in MCP. Learn how SearchUnify's solutions enhance problem-solving and operational efficiency for modern enterprises.
LLM Integration in SearchUnify Apps: Transforming Customer Support
llm
Transform customer support with LLM integration in SearchUnify'apps, like SUVA, Knowbler, Escalation Predictor, Agent Helper, and seamless cross-app capabilities.
How SearchUnify's Agentic AI Drives the Shift from Reactive to Proactive
Traditional AI reacts to user input, while Agentic AI proactively anticipates needs and takes goal-driven actions. The article highlights how SearchUnify uses Agentic AI to enhance enterprise support through intelligent agents like SearchUnifyGPT, Agent Helper, SUVA, Cognitive Search, and Knowbler. These tools enable proactive knowledge delivery, faster resolutions, and intelligent automation. The shift from reactive to proactive AI improves user experience and operational efficiency.
How MCP Deepens Semantic Search and Refines Clustering in SearchUnify
Explore how MCP enhances semantic search in SearchUnify through federated retrieval, intelligent clustering, and AI-driven knowledge discovery for smarter results.
Agent Helper + MCP - The Ultimate Toolkit for New-age Support Engineers
The article highlights how the integration of Agent Helper and Model Context Protocol (MCP) enhances support engineering by delivering real-time, context-aware suggestions. This AI-powered duo reduces resolution times, ensures consistent support, eases onboarding, and minimizes burnout—transforming support teams into efficient, expert-driven units.
SUVA Prompt Engineering: Mastering the Art of Conversational AI with Temperature Control
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Master SUVA Prompt Engineering and temperature control to craft precise, effective AI conversations. Learn to fine-tune SUVA's responses for optimal customer support.
Quick Look: Why SearchUnify Analytics Matters
Understand why SearchUnify Analytics is critical for measuring search ROI, case deflection rates, and user behavior. Data-driven insights for support optimization.
A Quick Scoop on AI Agents Suite | SearchUnify Academy
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No filters, just facts in 30 seconds❗ Sneaking a moment with Divanshi Arora to get her unfiltered thoughts on our SearchUnify AI Agents Suite! We ask her for a real scoop and her unfiltered take on the powerful new agents joining our family is a must-see! Get the exclusive, no-holds-barred scoop!
Beyond Traditional Support: How Agentic AI Revolutionizes Enterprise Case Deflection
Learn how to achieve 25%+ case deflection rates with agentic self-service and how intelligent agents reduce support costs by 60-70% vs traditional methods.
Future-Proofing Customer Support: How Agentic AI Prepares Enterprise Organizations for 2025
Learn how agentic AI transforms customer support with 8x ROI, 30% cost reduction, and 90% resolution rates. Essential 2025 enterprise guide.
A Quick Scoop on AI Knowledge Agent | SearchUnify Academy
Dive into AI Knowledge Agents with SearchUnify. Understand how intelligent agents automate knowledge retrieval, reduce support tickets, and elevate CX at scale.
A Quick Scoop on : AI Escalation Manager
Support teams usually react when issues blow up. But what if you could stop escalations before they even happen?No crystal balls needed, just our AI Escalation Manager!Watch Gurpreet Singh, our Senior Manager of Quality Services, reveal how our AI Escalation Manager:- Spot customer sentiment shifts in real-time- Sends instant alerts via Slack, Email, WhatsApp- Customizes thresholds & routing to your team’s needs- Transforms firefighting into fire preventionAre you ready for support’s next frontier?
5H 
250
