Courses
Use the filters to find courses that match your needs.
Role Based Learning
- Community Manager (27)
- Knowledge Manager (23)
- Marketing Professionals (19)
- Support Agent (8)
- Support Manager (21)
How to Configure and Optimize Hybrid Search in SearchUnify
Quick Learning Articles
Description
Learn how to configure and optimize Hybrid Search in SearchUnify. Combine keyword precision with AI-powered semantic search for faster case resolution.
Read More +How to Maximize SearchUnifyGPT™ Engagement Using the New Analytics Report?
Quick Learning Articles
Description
Learn how to analyze user interactions with AI-generated answers using three key metrics. Boost adoption with targeted optimization strategies.
Read More +
