Description

Explore the Conversions section in Search Analytics, which offers detailed reports highlighting gaps in the search process by tracking user behavior and click relevancy. Dive into each report to gain a comprehensive understanding.

Description

Explore Overview Reports to gain detailed analytics on search and learner behavior, serving as a one-stop solution for assessing search performance health. In this course, users will delve into utilizing these reports effectively, gaining insights into search behavior analytics and learning strategies for improving overall search performance.

Description

Dive deep into the world of Cognitive Search with this course on SearchUnify, where you'll understand its core functionality and basic terminology. Explore your instance thoroughly, gaining valuable insights into harnessing the power of SearchUnify for optimized search experiences.

Description

Learn in a step-by-step video tutorial how to easily add Salesforce Internal Users Search Client!

Description

Discover how to seamlessly add Zendesk as a content source in SearchUnify and index posts, articles, and tickets stored in your Zendesk instance through this informative video tutorial. Gain practical insights into the integration process, enabling efficient access to Zendesk content within the SearchUnify platform.

Description

This course provides a comprehensive exploration of the essential advanced search settings and configurations available in Search Client Configurations tab. Through detailed explanations and practical examples, participants will gain the knowledge and skills necessary to effectively customize and optimize the search experience for their users.

Description

Discover how to optimize your search experience with Content Sources Tab. In this comprehensive guide, users will learn how to customize search and configure content sources, set default preferences, merge results and facets, and create formulas for enhanced efficiency. With step-by-step lessons covering topics like customizing search client view and sharing results, this course empowers users to maximize their search capabilities effectively.

Description

Learn how to elevate user interaction in Search Client with Enhancing User Interaction course. Dive into valuable lessons covering end-user feedback to optimize content and search experience post-conversion. Explore Language Manager techniques to enhance multilingual capabilities and cater to diverse user preferences effectively. Empower your team with the knowledge to enhance user engagement and satisfaction through strategic implementation of these advanced features.

Description

This guide provides a quick and straightforward walkthrough on essential installation steps for Searchunify's Search Client in your Zendesk Console, ensuring a seamless integration for improved search capabilities.

Description

In this course, you will gain an understanding of the fundamental concepts and practices involved in managing search clients within the SearchUnify platform. The course provides a comprehensive overview of the process, from defining what it means to manage a search client to exploring the various settings and configurations available to administrators.

Description

Now that you have the necessary information about Cognitive Search and the data ready to be fetched through Content Sources, it's time to set up a search interface. In the Search Clients course, you will learn how to create a search interface that retrieves data when users enter keywords into the search bar.

Description

Embark on a journey of discovery with the Search Tuning course, designed to equip SearchUnify Admins with the tools and knowledge needed to fine-tune search results to meet specific requirements effectively. Dive into the intricacies of search optimization and learn how to ensure users always find the most relevant results for their search queries with ease. Through comprehensive lessons, users will explore techniques for customizing search results and enhancing the overall search experience for their users.

Description

Explore the cutting-edge world of Federated Retrieval Augmented Generation (FRAG) with SearchUnify’s comprehensive course. Learn the evolution from traditional retrieval systems to modern FRAG, understand its importance in enhancing search technologies, and discover the integration of natural language generation and federated learning. Dive into the implementation of FRAG in real-world applications like SUVA and Agent Helper. Gain practical insights into the architecture, benefits, and advanced features of FRAG, empowering you to leverage this innovative technology for enhanced information retrieval and generation.

Description

This course covers Adapters, Theme Editors, and SUVA Languages, helping users customize their SUVA chatbot for easy integration into platforms like Salesforce, SearchUnify, and Zendesk.

Description

Prepare to dive into the SearchUnify Virtual Assistant (SUVA) course, where you'll explore the fundamentals and capabilities of the SUVA chatbot.

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Dive into the SUVA Analytics course, emphasizing a comprehensive analytics section to gain valuable insights. Enhance your skills in analyzing user interactions and optimizing the performance of SearchUnify Virtual Assistance.

Description

Discover the details of SearchUnify Virtual Assistance in this course, focusing on Virtual Agent Installation, Intents & Utterances, Entities, and Storyboard/User Feedback.

Description

Master crawling frequency in SearchUnify with our comprehensive guide. Learn how to optimize update intervals for various content sources—from high-frequency APIs to daily website updates—to keep your search results current without overloading resources. Discover manual versus automated crawling methods, benefits of real-time updates via webhooks, and the efficiency of the new Temp Index feature.

Description

Unlock the power of SearchUnify in minutes and elevate self-service capabilities to meet diverse user needs while outperforming competitors. This article provides insights into leveraging AI capabilities and scalability offered by SearchUnify for rapid enhancement of self-service platforms.

Description

Discover the revolutionary SearchUnify GPT™ technology and how it transforms information retrieval processes. Explore its functionalities, implementation areas, and the benefits it offers businesses. Learn how to implement SearchUnify GPT™ and leverage its advanced capabilities for enhanced customer support, knowledge management, e-commerce, healthcare, and more.